Hired the day you sign up. They do not quit at 5 for a better offer up the road.
Each has its own job — and logs every move. Nothing goes to a homeowner or an insurer without a human saying so.
Finds hail in your territory before your competitor does. Every hail-producing storm across your service area is mapped to homeowners on your list and ranked by where the damage is densest, so the first door you knock is the one most likely to open.
Every text and email Kilo sends is written here — storm outreach inside a minute, and the drafts the rest of the Crew hand over too. In your tone, from your number, and never to someone who has not opted in. Held for your one-tap approval, or set to send on its own once you trust it.
Adjusters get followed up on. Supplements get filed. Denials get the Denial Kit. Discontinued shingle on the roof? MEDIC documents it — the product, the date it went out of production, and what your state’s matching rule says about a repair that cannot match. That paperwork goes in the homeowner’s file, in their name, ready for their adjuster. Kilo assembles the evidence. It never negotiates the claim.
You hear that your CompanyCam login expired from SPARKY — not from a homeowner asking where their photos went. Every connected tool gets watched: a warning before a login runs out, a plain count of what synced and what did not, and your credit balances before they bite. Reconnecting is one tap.
Your records stay current without anyone typing twice. Reps text updates from the truck. Photos, contracts, invoices and jobs stay in sync across every tool you already use, so the office stops chasing people for status.
Contract to check without the phone tag. Every milestone email fires on cue — welcome, materials ordered, install scheduled, review request. NOC drafted. Collections runs on a 30-day clock. Every invoice lands in your QuickBooks.
A storm lands. RECON maps it and ranks the doors. FLASH writes the outreach and holds it for your approval. CLOSER takes the signed contract through milestones. MEDIC builds the supplement when the adjuster underpays. DISPATCH keeps every tool in step. SPARKY tells you when a connection breaks. You approve the things that matter and none of the things that do not.
Plus Kilo Concierge — rep-facing SMS — and Kilo Reception, homeowner-facing SMS.
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