Blog

Notes from the work.

Specific things that happen on real claims.

Writing

Notes from the work.

Short, specific, and about things that happen on real claims.

Why your scope software is finally optional

You have been paying per seat for scope software because the industry did not give you a choice. Here is what changed.

Coming soon

The matching-law supplement your adjuster will not volunteer

When a shingle is out of production, a repair that cannot match is a different conversation. Most homeowners never learn it.

Coming soon

What a virtual back office actually does

Not a chatbot. Six agents that handle the parts of the day nobody wants to pay a salary for.

Coming soon

The gutter supplement your adjuster will not volunteer

The roof got scoped. The gutters came down with it and nobody wrote them up.